Privacy Policy

Important Disclosure: ProTracTalk is designed to comply with the Health Insurance Portability and Accountability Act (HIPAA), ensuring the protection of your health information. Your privacy and the security of your health data are of utmost importance to us.

Thank you for choosing ProTracTalk ("we," "us," or "our"). This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you use our healthcare application and the services offered through it.

1. Information We Collect:

1.1 Personal Information:
When you sign up for ProTracTalk, we collect information such as your name, email address, and other contact details to create and manage your account.

1.2 Location Information:
ProTracTalk may use GPS and other technologies to determine your current location for features such as emergency services or to enhance your experience. Location data will only be collected with your explicit consent.

1.3 Health Information:
In order to provide you with personalized healthcare services, ProTracTalk may collect information related to your health, medical history, and other relevant details. This data will be treated with the utmost confidentiality.

1.4 Subscription Information:
If you opt for premium services or subscriptions, we collect payment information to process your transactions securely.

1.5 Who Access Location:
Administrators employ location tracking to oversee and monitor the real-time locations of employees.

1.6 Tracking Technologies and AppTrackingTransparency Framework:
Our app uses the AppTrackingTransparency (ATT) framework to request your permission to track your activity across different apps and websites. This tracking helps us provide you with personalized advertisements and improve your experience using our app.

2. How We Use Your Information:

2.1 Provide and Improve Services:
We use the information collected to deliver healthcare services, personalize your experience, and continuously improve our app.

2.2 Communication:
We may use your contact information to send you important updates, notifications, and other relevant communications.

2.3 Location Tracking:
Location information is used to provide you with location-based services, such as finding nearby healthcare providers. This data is processed with your consent and is not shared without your explicit permission.

2.4 Marketing:
With your consent, we may use your information for marketing purposes, including promotions, surveys, and other marketing communications.

3. How We Share Your Information:

3.1 Third-Party Service Providers:
We may share your information with third-party service providers who assist us in delivering our services, such as hosting, analytics, and payment processing.

3.2 Legal Requirements:
We may disclose your information if required by law or in response to a subpoena, court order, or other legal process.

4. Data Security:

- We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

5. Your Choices:

5.1 Access and Correction:
You have the right to access and correct your personal information. You can do this by accessing your account settings within the app.

5.2 Location Tracking:
You can manage your location preferences in the app settings. You have the option to disable location tracking at any time.

6. Changes to this Privacy Policy:

- We may update this Privacy Policy to reflect changes in our practices. We encourage you to review this policy periodically.

7. Contact Us:

- If you have any questions or concerns about this Privacy Policy, please contact us at support@protractalk.com.

By using ProTracTalk, you agree to the terms outlined in this Privacy Policy. Your continued use of the app constitutes your acceptance of any updates or changes to this policy.